Customer Service Representatives

4 months ago

Hinckley, United Kingdom Industria Personnel Full time

Elevate your career in customer service with a fulfilling role that promises a blend of challenge and reward. A reputable company is in search of a dedicated Customer Service Representatives to join their dynamic team in Hinckley to deliver outstanding support and build strong customer relationships.

As the face of the company, you will be instrumental in ensuring customer satisfaction through effective communication and problem-solving. Your role will involve handling inquiries, providing product and service information, and resolving any issues with professionalism and poise.

Experience in being able to identify and assess customer's requests to be able to action accordingly along with accurately recording and maintaining customer data ensure compliance to GDPR legislation. No qualifications required for this role just your ability to remain calm under pressure and maintain a positive attitude will be key in fostering a supportive and welcoming environment for customers. Further on the job training will be provided.

In return for your commitment and expertise, you will be rewarded with a competitive salary and a comprehensive benefits package. The company is committed to the growth and development of its staff, offering ongoing training and advancement opportunities to ensure you reach your full potential.

Working Monday-Friday 37.5 hours per week 9am-5pm

Permanent position starting salary £22,500

Benefits including:

- 31 days holiday (including 8 bank holidays)
- Healthcare Scheme
- Preferential PCP Car/Van Leasing Scheme
- Employee Assistance Programme
- Staff Discount Scheme
- Perkbox - retailer discount app
- Training and Development
- Refer a Friend Scheme
- Pension Scheme
- Service Recognition Scheme

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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