Urology Department Receptionist

6 days ago


Stockport, Stockport, United Kingdom Stockport NHS Foundation Trust Full time
Job Summary

The Stockport NHS Foundation Trust is seeking a highly organized and communicative individual to fill the role of Urology Receptionist. As a key member of the Urology department team, you will be responsible for providing exceptional patient care and administrative support.

Main Responsibilities
  • Answer all telephone queries relating to patient attendance and general advice, re-directing to the appropriate source where necessary.
  • Perform general administrative duties, including data entry and office management.
  • Update outcome forms from clinic appointments and maintain accurate records.
  • Book procedure clinic appointments and ensure seamless communication between clinical and non-clinical staff.
  • Develop effective relationships with clinical and non-clinical staff to ensure efficient service delivery.
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality patient care. As a Urology Receptionist, you will be working in a fast-paced environment, requiring strong organizational and communication skills.

Person Specification

The ideal candidate will possess:

  • Knowledge of NHS policies and procedures.
  • NVQ in Administration or equivalent.
  • GCSE in English.
  • Previous experience in a similar role or administration.
Benefits

The Stockport NHS Foundation Trust offers a range of benefits, including:

  • Between 27-33 days of annual leave plus bank holidays.
  • NHS pension scheme membership.
  • Salary sacrifice schemes for lease cars, home electronics, and more.
  • NHS Staff discounts.
  • Cycle to work scheme.
  • Salary finance for loans, savings, budget planning, and debt management.
  • Stockport Credit Union for local financial advice.


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