Evening Client Support Advisor

3 weeks ago


West Malling, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time £25,300
Position Overview

Role: Client Support Advisor

Location: Mid Kent (Flexible hybrid working options available post-probation)

Working Hours: Monday to Friday, 9am - 5pm

About the Role

Our client, a prominent player in the Financial Services sector, is seeking a dedicated Client Support Advisor to enhance their team. This role serves as the initial point of contact for clients, addressing a variety of inquiries.

Key Responsibilities
  • Engaging with clients through telephone and electronic communication.
  • Managing and resolving client complaints effectively.
  • Fostering strong relationships with both new and existing clients, ensuring a superior level of service.
  • Overseeing the administration of client accounts.
Candidate Profile

The ideal candidate will possess:

  • Prior experience in a customer service role.
  • Experience in the financial services industry is highly advantageous.
  • Exceptional customer service abilities.
  • Confidence in communicating with clients over the phone.
  • Strong organizational skills and proficiency in IT, including Microsoft Office applications.
What We Offer

Our client provides an attractive benefits package and emphasizes employee growth and development. The successful candidate will join a dynamic office environment that promotes a sense of community.

About Us

At Pearson Whiffin Recruitment Ltd, we are committed to supporting charitable initiatives across Kent while delivering outstanding service to both candidates and clients. Our experienced recruitment specialists are here to assist you in advancing your career.


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