Evening Client Support Advisor
3 weeks ago
Role: Client Support Advisor
Location: Mid Kent (Flexible hybrid working options available post-probation)
Working Hours: Monday to Friday, 9am - 5pm
About the RoleOur client, a prominent player in the Financial Services sector, is seeking a dedicated Client Support Advisor to enhance their team. This role serves as the initial point of contact for clients, addressing a variety of inquiries.
Key Responsibilities- Engaging with clients through telephone and electronic communication.
- Managing and resolving client complaints effectively.
- Fostering strong relationships with both new and existing clients, ensuring a superior level of service.
- Overseeing the administration of client accounts.
The ideal candidate will possess:
- Prior experience in a customer service role.
- Experience in the financial services industry is highly advantageous.
- Exceptional customer service abilities.
- Confidence in communicating with clients over the phone.
- Strong organizational skills and proficiency in IT, including Microsoft Office applications.
Our client provides an attractive benefits package and emphasizes employee growth and development. The successful candidate will join a dynamic office environment that promotes a sense of community.
About UsAt Pearson Whiffin Recruitment Ltd, we are committed to supporting charitable initiatives across Kent while delivering outstanding service to both candidates and clients. Our experienced recruitment specialists are here to assist you in advancing your career.
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