Client Service Research Lead

7 days ago


London, Greater London, United Kingdom Guidepoint Full time

About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions through innovative technology, real-time data, and expert insights.

Our Mission

We strive to deliver exceptional research services that meet the evolving needs of our clients, fostering a culture of collaboration, innovation, and excellence.

Job Summary

We are seeking a highly skilled Research Manager, Client Service to join our team. As a key member of our client service team, you will be responsible for delivering high-quality research services to our clients, driving business growth, and building strong relationships with our clients and internal stakeholders.

Key Responsibilities

  • Develop and execute research strategies to meet client needs and drive business growth
  • Manage client relationships, ensuring exceptional service delivery and high client satisfaction
  • Lead a team of research associates, providing guidance, coaching, and development opportunities
  • Collaborate with cross-functional teams to identify business opportunities and drive revenue growth
  • Stay up-to-date with industry trends, best practices, and emerging technologies to ensure our research services remain competitive and innovative

Requirements

  • Bachelor's degree in a relevant field
  • Proven experience in research, client service, or a related field
  • Excellent communication, interpersonal, and project management skills
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong analytical and problem-solving skills, with a focus on delivering high-quality results

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and results-driven professional with a passion for research and client service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications.


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