Client Service Research Lead
7 days ago
About Guidepoint
Guidepoint is a leading research enablement platform that empowers clients to make informed decisions through innovative technology, real-time data, and expert insights.
Our Mission
We strive to deliver exceptional research services that meet the evolving needs of our clients, fostering a culture of collaboration, innovation, and excellence.
Job Summary
We are seeking a highly skilled Research Manager, Client Service to join our team. As a key member of our client service team, you will be responsible for delivering high-quality research services to our clients, driving business growth, and building strong relationships with our clients and internal stakeholders.
Key Responsibilities
- Develop and execute research strategies to meet client needs and drive business growth
- Manage client relationships, ensuring exceptional service delivery and high client satisfaction
- Lead a team of research associates, providing guidance, coaching, and development opportunities
- Collaborate with cross-functional teams to identify business opportunities and drive revenue growth
- Stay up-to-date with industry trends, best practices, and emerging technologies to ensure our research services remain competitive and innovative
Requirements
- Bachelor's degree in a relevant field
- Proven experience in research, client service, or a related field
- Excellent communication, interpersonal, and project management skills
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Strong analytical and problem-solving skills, with a focus on delivering high-quality results
What We Offer
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and results-driven professional with a passion for research and client service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications.
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