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Event Coordination Specialist
2 months ago
Are you passionate about exceptional event management and creating memorable experiences for guests? If you possess a keen eye for detail and enjoy orchestrating intricate gatherings, we have an opportunity for you.
Who We Are SeekingWe are in search of a highly organized and meticulous Groups & Meetings Planner to become an integral part of our vibrant team at Hotel Co 51 UK Limited. In this role, you will serve as a crucial liaison between our clients and the hotel, ensuring the flawless execution of group bookings across our various brands.
Your ResponsibilitiesAs a Groups & Meetings Planner, your primary duties will include:
- Group Management: Overseeing all facets of group bookings, from contracts to guest communications.
- Revenue Optimization: Enhancing room revenue through strategic inventory management and fostering client relationships.
- Operational Coordination: Collaborating with hotel teams to guarantee seamless event execution.
- Administrative Duties: Handling group-related documentation, invoicing, and commission requests.
In this position, you will:
- Ensure Operational Excellence: Effectively manage group bookings while prioritizing guest satisfaction.
- Build Relationships: Cultivate strong connections with clients and internal teams.
- Manage Data: Maintain precise records and generate comprehensive reports.
- Problem Solve: Proactively address challenges and implement solutions.
The ideal candidate will possess:
- Attention to Detail: Ability to juggle multiple tasks and meet deadlines.
- Customer-Centric Approach: Dedication to providing outstanding guest experiences.
- Collaborative Spirit: A team-oriented mindset that fosters effective collaboration.
- Organizational Skills: Exceptional time management and planning capabilities.
To excel in this role, you should have:
- Strong communication and interpersonal skills.
- Proficiency in Opera Express and Opera Sales & Catering.
- Fluency in German.
- Advanced skills in Excel.
- A minimum of one year of experience in a hotel setting, ideally in group or reservations management.
At Hotel Co 51 UK Limited, we are committed to fostering career growth and development. We encourage our employees to enhance their skills through training and mentorship opportunities.