Client Account Executive
3 weeks ago
Position Overview:
We are seeking a dedicated and experienced Account Handler to join our dynamic team at PIB Group. The ideal candidate will possess a strong customer service orientation and a minimum of 12 months of experience in account management within the insurance sector.
About PIB Group:
At PIB Group, we pride ourselves on delivering exceptional service to our clients. Our collaborative environment fosters personal and professional growth, ensuring that our employees feel valued and empowered to contribute to our success.
Key Responsibilities:
- Engage with clients through various communication channels, including phone, email, and virtual meetings.
- Provide clients with accurate and comprehensive product information, enabling them to make informed decisions.
- Meet established Key Performance Indicators set by management.
- Enhance the account handling experience to improve sales conversion and client retention.
- Exhibit the ability to work independently as well as collaboratively within a team.
Qualifications:
- A minimum of 12-24 months of experience in account handling and insurance, preferably with commercial clients.
- Proficient in Microsoft Office applications.
- Strong account management skills with a focus on building rapport with clients.
- A positive, proactive attitude towards clients and colleagues.
- Self-motivated with a commitment to continuous improvement.
- Experience with Acturis is a plus.
Benefits:
In addition to a competitive salary, PIB Group offers a comprehensive benefits package, including:
- Generous holiday allowance with the option to purchase additional days.
- Death in Service benefit of four times the salary.
- Company pension scheme.
- Enhanced maternity and paternity leave options.
- A flexible benefits package tailored to individual needs.
- Access to discounts on various services and products.
- Referral schemes and discounted rates on PIB products.
- A robust employee benefits and welfare program, including financial management support and wellness initiatives.
- Opportunities for professional development and apprenticeships.
- Participation in community support initiatives through PIB Community Trust.
- Commitment to reducing environmental impact through sustainable practices.
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