Client Account Executive

3 weeks ago


Croydon, Greater London, United Kingdom PIB Group Full time

Position Overview:

We are seeking a dedicated and experienced Account Handler to join our dynamic team at PIB Group. This role is ideal for individuals who are passionate about customer service and possess a solid background in account management within the insurance sector.

Key Responsibilities:

  • Engage with clients through various communication channels, ensuring a seamless experience.
  • Provide clients with accurate and comprehensive product information, enabling informed decision-making.
  • Meet and exceed performance metrics as established by management.
  • Deliver exceptional account handling services to enhance client satisfaction and retention.
  • Collaborate effectively with team members while also demonstrating the ability to work independently.

Qualifications:

  • A minimum of 12-24 months of experience in account handling and insurance, preferably with commercial clients.
  • Proficient in Microsoft Office applications.
  • Strong account management skills with a focus on building rapport with clients.
  • A positive, proactive attitude towards clients and colleagues.
  • Self-motivated with a commitment to continuous improvement.
  • Experience with Acturis is a plus.

Additional Information:

In addition to a competitive salary, PIB Group offers a comprehensive benefits package, including:

  • Generous holiday allowance with the option to purchase additional days.
  • Death in Service benefit equivalent to four times the salary.
  • Company pension scheme.
  • Enhanced maternity and paternity leave.
  • A flexible benefits program allowing customization of your package.
  • Access to discounts on various services and products.
  • Referral schemes and discounted rates on PIB products.
  • A robust employee benefits and welfare program.
  • Opportunities for professional development and apprenticeships.
  • Support for charitable fundraising through PIB Community Trust.
  • Commitment to environmental sustainability initiatives.

We are committed to fostering a supportive and rewarding work environment where our employees can thrive.



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