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Accommodation Office Team Leader

2 months ago

Bracknell, Bracknell Forest, United Kingdom greene king Full time

Company Description

As a Team Leader at Greene King, you'll be responsible for leading by example and ensuring the team has everything they need to deliver exceptional customer experiences.

Our pubs are welcoming escapes for our customers, offering a home-from-home atmosphere with beautifully decorated interiors, delicious pub food, and expertly chosen drinks ranges.

Key Responsibilities:

* Provide customers with a heartfelt and memorable experience each time they visit
* Deputise for the management team and resolve any issues that arise in their absence
* Help organise and coordinate the team during a busy shift, ensuring everything runs smoothly
* Maintain a safe, legal, and clean bar environment, addressing any issues promptly and safely

What You'll Bring:

* A keen eye for detail, ensuring every pint is poured to perfection
* The ability to think on your feet and adapt to challenges during a busy shift
* A positive can-do attitude and a willingness to be a team player
* The ability to be a role model for the team, providing great service and a warm welcome to every customer