Digital Projects Support Officer

4 weeks ago


Bracknell, Bracknell Forest, United Kingdom KCP Ltd Full time
About the Role

KCP Ltd is seeking a highly organized and detail-oriented Project Support Officer to join our team. The successful candidate will have a background in the IT industry and be responsible for supporting project-related communication with internal and external parties, as well as planning and arranging field engineers' travel accordingly.

Our company has earned a reputation for reliability and trust among our clients in the hospitality sector, and we are looking for someone who can help us maintain this reputation.

Key Responsibilities
  • Act as a primary point of contact for field network engineers regarding sending job sheets, and travel and accommodation arrangements.
  • Provide clear instructions and itineraries to engineers, promptly addressing any queries or concerns.
  • Coordinate and book accommodations for installation engineers, ensuring cost-effectiveness and adherence to company policies.
  • Arrange transportation, including flights, rental cars, or other modes of travel, based on project requirements.
  • Liaise with hotels to secure reservations and negotiate rates for project-related stays.
  • Ensure timely communication with hotels regarding check-in/check-out times, special requests, and any changes to reservations.
  • Assist the Project Manager in organizing project-related documentation and reports.
  • Collaborate with the project team to ensure timely completion of tasks and milestones.
  • Maintain accurate records, files, and databases related to travel, accommodation, and project activities.
  • Assist Field Network Engineers with expense reports and ensure compliance with company policies.
Requirements
  • Bachelor's degree in Business, Information Technology, or a related field.
  • Experience in project coordination, preferably in the IT industry.
  • Experience in travel coordination and accommodation booking.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in Microsoft Office Suite and project management software.
  • Ability to manage multiple projects simultaneously and prioritize tasks.
  • Ability to work effectively within a team and independently.
  • Attention to detail and the ability to maintain confidentiality.
  • Knowledge of project management methodologies.
Benefits
  • Salary range £30-35K per annum depending on experience.
  • 30 days UK Holidays, including Bank Holidays.
  • Training & Development.
  • Employee Assistance Programme.
  • Pension Plan.
  • Be part of a fast-growing tech company, with many opportunities for you.
  • Free parking at the office.
  • Bright Exchange Perks & Discounts.
  • Bracknell BID Perks & Discounts.


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