Digital Projects Support Officer
4 weeks ago
KCP Ltd is seeking a highly organized and detail-oriented Project Support Officer to join our team. The successful candidate will have a background in the IT industry and be responsible for supporting project-related communication with internal and external parties, as well as planning and arranging field engineers' travel accordingly.
Our company has earned a reputation for reliability and trust among our clients in the hospitality sector, and we are looking for someone who can help us maintain this reputation.
Key Responsibilities- Act as a primary point of contact for field network engineers regarding sending job sheets, and travel and accommodation arrangements.
- Provide clear instructions and itineraries to engineers, promptly addressing any queries or concerns.
- Coordinate and book accommodations for installation engineers, ensuring cost-effectiveness and adherence to company policies.
- Arrange transportation, including flights, rental cars, or other modes of travel, based on project requirements.
- Liaise with hotels to secure reservations and negotiate rates for project-related stays.
- Ensure timely communication with hotels regarding check-in/check-out times, special requests, and any changes to reservations.
- Assist the Project Manager in organizing project-related documentation and reports.
- Collaborate with the project team to ensure timely completion of tasks and milestones.
- Maintain accurate records, files, and databases related to travel, accommodation, and project activities.
- Assist Field Network Engineers with expense reports and ensure compliance with company policies.
- Bachelor's degree in Business, Information Technology, or a related field.
- Experience in project coordination, preferably in the IT industry.
- Experience in travel coordination and accommodation booking.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office Suite and project management software.
- Ability to manage multiple projects simultaneously and prioritize tasks.
- Ability to work effectively within a team and independently.
- Attention to detail and the ability to maintain confidentiality.
- Knowledge of project management methodologies.
- Salary range £30-35K per annum depending on experience.
- 30 days UK Holidays, including Bank Holidays.
- Training & Development.
- Employee Assistance Programme.
- Pension Plan.
- Be part of a fast-growing tech company, with many opportunities for you.
- Free parking at the office.
- Bright Exchange Perks & Discounts.
- Bracknell BID Perks & Discounts.
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