Assistant Shop Manager

7 days ago


Weymouth, Dorset, United Kingdom Julia's House Full time

We are seeking a highly skilled and experienced Assistant Shop Manager to join our retail team at Julia's House, an award-winning children's hospice charity. As a key member of our team, you will play a vital role in creating a welcoming and engaging shopping environment for our customers.

The successful candidate will have a proven track record of managing a well-presented shop, with a keen eye for detail and a passion for delivering exceptional customer service. You will work closely with the Shop Manager to develop and implement strategies to maximize sales and profits, while maintaining the highest standards of customer care.

Key responsibilities will include:

  • Managing the day-to-day operations of the shop, including processing donations and engaging with the local community.
  • Recruiting, training, and managing a team of volunteers to provide excellent customer service and support the shop's operations.
  • Working collaboratively with the Shop Manager to develop and implement sales and marketing strategies to drive business growth.
  • Ensuring the shop is well-presented and maintained, with a focus on creating a welcoming and engaging environment for customers.
  • Providing exceptional customer service, responding to customer queries and concerns, and resolving any issues in a timely and professional manner.

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. You will be able to work independently and as part of a team, with a strong work ethic and a passion for delivering exceptional results.

As a member of the Julia's House team, you will have the opportunity to make a real difference to the lives of children and families across the two counties we serve. If you are a retail expert with a passion for delivering exceptional customer service, we would love to hear from you.



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