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Assistant Manager
3 months ago
Assistant Manager - Food and Beverage Operations
Overview
Are you eager to advance your career in the Food and Beverage sector? The National Trust is celebrated for its exceptional culinary offerings and hospitality. We operate numerous cafes across England, Wales, and Northern Ireland, and we invite you to be a part of our team.
We are currently seeking an Assistant Manager for our Food and Beverage operations. Given our location in a rural setting, please consider your transportation options before applying.
Employee Benefits: We aim to support you in managing what matters most, whether it's saving for the future, enjoying discounts on everyday purchases, or achieving a healthy work-life balance. Please review our benefits package outlined below.
Working Hours: This position requires a commitment of 37.5 hours per week, with a shift pattern of 5 days over 7, primarily during daytime hours. Weekend shifts are necessary, but we strive to create a fair rota. There are no split shifts or evening hours.
Compensation: The annual salary for this role is £25,000.
Employment Type: This is a permanent position with opportunities for salary advancement based on annual evaluations.
Work Environment
To learn more about the experience of working within our Food and Beverage team at the National Trust, please view our informational video.
Key Responsibilities
As the Assistant Manager, you will collaborate closely with the Food and Beverage Manager. Your role will involve overseeing the entire operation, ensuring that our team maintains high standards in service, food, and beverage quality. You will consistently seek opportunities to enhance service and standards for our guests.
Your support will be crucial in fostering a positive workplace culture. This may include assisting with the recruitment and training of new staff or developing existing team members. You will ensure compliance with all relevant regulations and National Trust policies.
Additionally, you will be responsible for setting and achieving financial objectives to boost revenue and profitability. This includes driving sales through effective resource management and delivering exceptional customer service.
We will provide you with a comprehensive induction tailored to your role, along with training in food safety and allergen management, as well as any necessary mentoring to support your success. Opportunities for further professional development will also be available.
Please refer to the complete role profile attached to this advertisement.
Candidate Profile
We welcome applications from individuals who possess the following qualities:
• Proven track record of delivering outstanding customer service in a comparable setting.
• Strong leadership skills, with the ability to set personal goals and provide constructive feedback.
• Experience managing budgets to enhance revenue and control expenses (including stock and waste management).
• Excellent interpersonal skills, with a friendly demeanor and effective communication abilities.
• Knowledgeable about health and safety regulations.
Benefits Overview
The National Trust embodies the principle of 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where all individuals feel valued and represented. It is essential that our workforce reflects the diversity of the communities we serve. We embrace and celebrate differences, ensuring that everyone is welcome in our teams.
• Comprehensive pension scheme offering up to 10% of basic salary
• Complimentary access to National Trust locations for you, a guest, and your children (under 18)
• Rental deposit loan program
• Season ticket loan options
• Electric vehicle leasing program
• Employee discounts on various services, including gym memberships and shopping
• Generous holiday allowance of up to 32 days based on length of service, plus a holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working arrangements whenever feasible
• Employee assistance program
• Free parking at most National Trust locations
For more information about the benefits we provide to support our employees, please explore our resources.
