Customer Technical Manager
3 days ago
A leading food manufacturer is seeking a skilled Customer Technical Manager to join their team at their Hertfordshire facility. This is an exciting opportunity to partner with a major player in the chilled food industry, supplying products to all UK retailers, food service, and B2B.
Key Responsibilities:
- Provide technical support to key retailer accounts, ensuring exceptional standards of integrity, food safety, and legality.
- Work closely with internal customer functions to align technical agendas with business objectives.
- Visit customer sites, host customer visits, and manage customer specifications.
- Develop and maintain technical policies in line with customer policies and procedures.
- Manage new product development and innovation projects for key customers, collaborating with product developers, suppliers, and procurement.
- Facilitate product launches and provide technical support.
- Identify opportunities for process improvements and optimize systems.
Requirements:
- At least 3 years of experience in a Customer Technical role, with a background in working with major UK retailers.
- A degree in Food Science or a related field.
- Strong project management and process improvement skills.
- Experience with food safety and quality management systems, including HACCP and complaint handling.
- Excellent communication and stakeholder management skills.
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Customer Technical Manager
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Customer Technical Manager
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Customer Service Manager Technical
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hertfordshire, United Kingdom Alexander Steele Recruitment Full timeJob Opportunity:Alexander Steele Recruitment is partnering with a leading chilled food manufacturer to appoint a Customer Technical Manager at their facility in the UK. Due to increased product demand and growth, the company is seeking a professional to provide technical support to key retailer accounts.The Role:As a Customer Technical Manager, you will...
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