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Provisioning Coordinator

2 months ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Title: Provisioning Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Corporate Services Trading Limited. As a Provisioning Coordinator, you will play a critical role in supporting the Project Integration Manager with order management, ensuring timely and accurate delivery of services to our customers.

Key Responsibilities:

  • Manage and coordinate order processing, ensuring all necessary information is accurate and up-to-date.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless order fulfillment and installation.
  • Develop and maintain strong relationships with customers, suppliers, and partners to ensure effective communication and issue resolution.
  • Monitor and analyze order data to identify trends and areas for improvement, making recommendations to optimize processes and improve customer satisfaction.
  • Stay up-to-date with industry developments and best practices, applying knowledge to improve order management processes and customer experience.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Proficiency in Microsoft packages and other relevant software applications.
  • Positive attitude, with a strong commitment to customer satisfaction and continuous improvement.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • A chance to work with a leading provider of telecoms services.