Current jobs related to Reception Supervisor - Cambridge, Cambridgeshire - Holiday Inn Cambridge

  • Hotel Reception Supervisor

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom IBIS Full time

    Key ResponsibilitiesAs a Reception Supervisor at IBIS, you will be responsible for guiding and supporting the Reception team to achieve their potential and accomplish overall departmental objectives.You will assist in effectively running the front office operations with a hands-on approach, ensuring seamless guest experiences.Key tasks include:Providing...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Service Reception Supervisor to join our team at Marshall Motor Group. As a Service Reception Supervisor, you will be responsible for providing day-to-day guidance and direction to a...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Service Reception Supervisor to join our team at Marshall Motor Group. As a Service Reception Supervisor, you will be responsible for providing day-to-day guidance and direction to a...

  • Hotel Reception Supervisor

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom IBIS Full time

    Job OverviewWe are seeking a skilled and enthusiastic Reception Supervisor to join our team at Ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for providing exceptional guest experiences and ensuring the smooth running of our reception services.Key ResponsibilitiesProvide guidance and support to the...

  • Service Reception Supervisor

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Service Reception Supervisor to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing exceptional customer service and...

  • Service Reception Supervisor

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Service Reception Supervisor to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing exceptional customer service and...

  • Hotel Reception Supervisor

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom IBIS Full time

    Key ResponsibilitiesAs a Reception Supervisor at IBIS, you will be responsible for guiding and supporting the Reception team to achieve their potential and accomplish overall departmental objectives.You will assist in effectively running the front office operations with a hands-on approach, helping guests and creating positive experiences.Confidence in all...

  • Service Reception Supervisor

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Summary: We are seeking a Service Reception Supervisor to join our team at Land Rover Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and experienced Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing exceptional customer service...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and experienced Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing exceptional customer service...

  • Hotel Reception Supervisor

    1 day ago

    Cambridge, Cambridgeshire, United Kingdom Holiday Inn Cambridge Full time

    Hotel Reception SupervisorWe are seeking an experienced and motivated individual to lead our hotel reception team. The successful candidate will be responsible for ensuring the smooth operation of the front desk and providing excellent customer service to our guests.Key Responsibilities:Manage and supervise the daily operations of the hotel reception.Provide...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and experienced Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing exceptional customer service...

  • Service Reception Supervisor

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Category: AftersalesJob Type: Full-timeJob Description:We are seeking a highly motivated and experienced Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing exceptional customer service...

  • Hotel Reception Supervisor

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking an experienced and motivated individual to take on a leadership role in our hotel reception team. As a Hotel Reception Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Responsibilities:Lead and manage a team of receptionists,...

  • Hotel Reception Supervisor

    6 days ago

    Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking an experienced and motivated individual to contribute to the success of our hotel as a Reception Supervisor. The successful candidate will be responsible for leading a team, ensuring the smooth operation of the front desk, and providing exceptional customer service to our guests.Responsibilities:Manage and supervise the daily...

  • Service Reception Supervisor

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are delivered at all times.Key...

  • Service Reception Supervisor

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are delivered at all times.Key...

  • Service Reception Supervisor

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Reception Supervisor to join our team at Marshall Motor Group. As a Service Reception Supervisor, you will play a crucial role in driving performance on our service reception and ensuring the highest level of customer care and satisfaction are delivered at all times.Key ResponsibilitiesProvide day-to-day...

  • Service Reception Supervisor

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Reception Supervisor to join our team at Marshall Motor Group. As a Service Reception Supervisor, you will play a crucial role in driving performance on our service reception and ensuring the highest level of customer care and satisfaction are delivered at all times.Key ResponsibilitiesProvide day-to-day...

  • Hotel Reception Supervisor

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Holiday Inn Cambridge Full time

    Hotel Reception SupervisorWe are seeking an experienced and motivated individual to lead our hotel reception team. The successful candidate will be responsible for ensuring the smooth operation of the front desk and providing excellent customer service to our guests.Key Responsibilities:Manage and supervise the daily operations of the hotel reception,...

Reception Supervisor

2 months ago

Cambridge, Cambridgeshire, United Kingdom Holiday Inn Cambridge Full time
Job Summary

We are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor at the Holiday Inn Cambridge. The successful candidate will be responsible for leading a team of receptionists, ensuring the smooth operation of the front desk, and providing excellent customer service to our guests.

Key Responsibilities
  • Team Leadership: Manage and supervise the daily operations of the hotel reception, ensuring high standards are met.
  • Training and Development: Provide guidance and support to the reception team, ensuring they are trained and motivated to deliver exceptional guest experiences.
  • Departmental Coordination: Coordinate with other departments to ensure smooth guest experiences, including room reservations, housekeeping, and maintenance.
  • Guest Relations: Handle guest complaints and inquiries, resolving issues in a timely and professional manner.
  • Revenue Management: Monitor the occupancy levels and revenue of the hotel and adjust staffing levels accordingly.
  • Financial Management: Ensure accurate billing and payment procedures are followed.
  • Reputation Management: Monitor and manage the hotel's online reputation by responding to guest reviews and feedback.
Requirements
  • Experience: Previous experience in a hotel reception or front office role, with supervisory experience preferred.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Leadership Skills: Strong leadership and team management skills.
  • Problem-Solving Skills: Ability to work effectively under pressure and handle multiple tasks.
  • Technical Skills: Knowledge of hotel reservation and management systems.
  • Flexibility: Flexibility to work a variety of shifts, including weekends and holidays.
  • Customer Service: A commitment to delivering exceptional customer service.
About the Hotel

The Holiday Inn Cambridge is a luxurious hotel located in a serene lake in Impington, offering guests a peaceful stay amidst rolling countryside while still being conveniently close to the heart of Cambridge. The hotel features 100 luxurious bedrooms and a range of dining facilities, including the Junction Restaurant and Bar, and the lobby lounge.

The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events, while the extensive health & fitness club ensures guests can maintain their fitness routine while staying with us. Our peaceful hotel is truly a home away from home.

At the Holiday Inn Cambridge, we pride ourselves on providing a welcoming and comfortable stay for all our guests, and our friendly and professional team is dedicated to ensuring that each guest has a memorable experience.