Service Reception Supervisor

2 months ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About the Role

We are seeking a highly skilled Service Reception Supervisor to join our Land Rover dealership in Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are delivered at all times.

Key Responsibilities

  • Provide guidance and direction to a team of Service Advisors
  • Ensure customer satisfaction and care are delivered at all times
  • Identify areas of improvement for the service reception department
  • Plan ahead and manage time effectively
  • Develop and maintain professional working relationships

Requirements

  • Experience in a similar role within a vehicle dealership
  • Ability to remain professional, calm, and positive at all times
  • Proactive mindset and positive attitude
  • Outstanding organisation and time management skills

About Us

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.



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