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Primary Care and Outpatient Revenue Optimization Specialist

2 months ago


London, Greater London, United Kingdom CereCore Full time

Primary Care and Outpatient Revenue Optimization Role

Job Summary:

CereCore is seeking a highly skilled Primary Care and Outpatient Revenue Optimization Specialist to join our team. As a key member of our organization, you will play a critical role in analyzing and improving revenue cycles within primary care and outpatient settings.

Key Responsibilities:

  • Collaborate with clinical leads and subject matter experts to perform technical analysis of business and end-user needs.
  • Document requirements for business solutions within primary care and outpatient settings.
  • Evaluate current departmental procedures and processes, and make recommendations for proposing and/or re-engineering to best utilize capabilities of business systems and enhance departmental productivity, performance, and accuracy.
  • Participate in training sessions and workshops to educate self and then confidently share expertise with clinical and administrative staff on best practices and documentation requirements to ensure the EHR meets the needs of our stakeholders.
  • Analyze data, trends, specifications, and processes across the primary care and outpatient facilities within HCA.
  • Work with HCA EHR Primary Care and Outpatient Technical Lead, SMEs, and teams across sites to verify findings and ensure proposed solutions are fit for purpose, are patient-centric, and embed best practices with the patient at the core of our business.
  • In conjunction with the Technical Change Lead, coordinate implementation of departmental systems, including completion of workflow analysis and establishment of benchmarks.
  • Work with Programme Primary Care Ambulatory workstream and other workstreams to advance planning, designing, and building of exemplary functionality of the new EHR system. Confidently identify opportunities to automate routine processes.
  • Liaise with other internal and external colleagues and stakeholders in a proactive manner to ensure most current and complete information is available to appropriate end users.
  • Assist the organization to ensure that appropriate integration/interfaces with other internal and external systems are identified, assessed, and are fit for purpose.
  • Participate in the planning, testing, and validation of pathways before safe transfer of data to the live EHR system.
  • Continually investigate innovative ideas and technological concepts to improve current systems and develop efficient processes.

Position Requirements:

Essentials:

  • Certification or evidence of relevant experience in implementing technological change and/or business analysis.
  • Previous experience in scoping or mapping requirements for digital health implementation projects.
  • Intermediate computer skills, including proficiency in key applications, including Visio, Excel, and MS Teams.
  • Analytical skills with the ability to interpret data, identify trends, and provide actionable insight for process improvement.
  • Detail-oriented approach to reviewing documentation, process maps, and requirements.
  • Experience and ability to work in a fast-paced agile team environment.
  • A self-starter, with a passion for learning and development.

Desired:

  • Bachelor's degree preferred.
  • Clinical and related pathways analysis and redesign.
  • Previous experience in Electronic Health Record implementation projects in a business analyst, technological build, or operational capacity.
  • Front-facing stakeholder management skills and exposure to Project Agile environments.