Current jobs related to Service Delivery Manager - Neath, Neath Port Talbot - Marston Holdings Ltd

  • Service Delivery Strategist

    6 days ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Service Delivery Manager Role OverviewMarston Holdings Limited is a leading judicial services company and pioneer in clean air technology, offering services that support local and central government, utilities, and private sectors. We are seeking a seasoned Service Delivery Manager to join our operations team.As a key member of our operations team, the...

  • Home Delivery Service Professional

    6 days ago

    Neath, Neath Port Talbot, United Kingdom Iceland Full time

    Job Role Overview As a Home Delivery Driver with Iceland, you will be responsible for delivering shopping to customers' doors, providing exceptional customer service and connecting directly with our customers as the face of our business. This role requires strong interpersonal skills, the ability to juggle a hectic workload, and a commitment to providing...

  • Operational Delivery Specialist

    2 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Marston Holdings is seeking a detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team. This role plays a vital part in ensuring the smooth and efficient delivery of our products and services. You will be responsible for managing work orders, tracking progress, and coordinating with internal stakeholders and field...

  • Operational Delivery Specialist

    3 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Marston Holdings is seeking a detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team. This role plays a vital part in ensuring the smooth and efficient delivery of our products and services. You will be responsible for managing work orders, tracking progress, and coordinating with internal stakeholders and field...

  • Deputy Service Manager

    3 weeks ago

    Neath, Neath Port Talbot, United Kingdom Vetro Recruitment Full time

    We are seeking a highly skilled and experienced Deputy Manager to join our team in the Neath area. This is an exciting opportunity to lead a dynamic service and work with autistic people and those with learning disabilities.This role requires a wealth of experience in working with autistic individuals and a proven track record of leadership and management....

  • Operational Delivery Coordinator

    2 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Job DescriptionWe are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team at Marston Holdings Ltd.This role is critical in ensuring the quality and efficiency of our delivery processes through effective workflow management and controlled changes.Key Responsibilities:Control and manage work...

  • Operational Delivery Coordinator

    2 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Job DescriptionWe are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team at Marston Holdings Ltd.This role is critical in ensuring the quality and efficiency of our delivery processes through effective workflow management and controlled changes.Key Responsibilities:Control and manage work...

  • Operational Delivery Coordinator

    3 weeks ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Operational Delivery Coordinator Role OverviewWe are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team. This role is critical in ensuring the quality and efficiency of our delivery processes through effective workflow management and controlled changes.Key Responsibilities:• Controlling...

  • Operational Delivery Coordinator

    2 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Job DescriptionWe are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our fantastic Transportation Technology Team at Marston Holdings Ltd.This role is critical in ensuring the quality and efficiency of our delivery processes through effective workflow management, and controlled changes.Key Responsibilities:Controlling and...

  • Operational Delivery Coordinator

    2 months ago

    Neath, Neath Port Talbot, United Kingdom Marston Holdings Full time

    Job DescriptionWe are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our fantastic Transportation Technology Team at Marston Holdings Ltd.This role is critical in ensuring the quality and efficiency of our delivery processes through effective workflow management, and controlled changes.Key Responsibilities:Controlling and...

  • Deputy Service Manager

    1 month ago

    Neath, Neath Port Talbot, United Kingdom Vetro Recruitment Full time

    Deputy Service Manager OpportunityWe are seeking a highly skilled and experienced Deputy Service Manager to join our team in the Neath area. As a key member of our leadership team, you will be responsible for delivering high-quality care and support to individuals with autism and learning disabilities.About the RoleSalary: up to £26,936Location: NeathHours:...

  • Deputy Service Manager

    1 month ago

    Neath, Neath Port Talbot, United Kingdom Vetro Recruitment Full time

    Deputy Service Manager OpportunityWe are seeking a highly skilled and experienced Deputy Service Manager to join our team in the Neath area. As a key member of our leadership team, you will be responsible for delivering high-quality care and support to individuals with autism and learning disabilities.About the RoleSalary: up to £26,936Location: NeathHours:...

  • Postal Delivery Associate

    4 weeks ago

    Neath, Neath Port Talbot, United Kingdom Pertemps Cardiff Full time

    About the Role:We are seeking a reliable and customer-focused Postal Delivery Worker to join our team at Pertemps Cardiff. As a key member of our delivery team, you will be responsible for delivering mail and parcels to our local community.Key Responsibilities:Sort and gather mail at the local delivery officeCollect your allocated vehicle or trolley and...

  • Mental Health Service Manager

    4 weeks ago

    Neath, Neath Port Talbot, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Child and Adolescent Mental Health (CAMH) service. As the Lead Clinician, you will be responsible for the delivery and management of the service, ensuring high-quality care and treatment for our patients.The successful candidate will have significant experience in mental...

  • Mental Health Service Manager

    1 month ago

    Neath, Neath Port Talbot, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and skilled professional to lead our Child and Adolescent Mental Health (CAMHS) service. As the Lead Clinician, you will be responsible for the delivery and management of the service, ensuring high-quality care and treatment for young people and their families.Key ResponsibilitiesProvide clinical leadership and...

  • Mental Health Service Manager

    1 month ago

    Neath, Neath Port Talbot, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and skilled professional to lead our Child and Adolescent Mental Health (CAMHS) service. As the Lead Clinician, you will be responsible for the delivery and management of the service, ensuring high-quality care and treatment for young people and their families.Key ResponsibilitiesProvide clinical leadership and...

  • Deputy Service Manager

    7 days ago

    Neath, Neath Port Talbot, United Kingdom Vetro Recruitment Full time

    Deputy Service Manager Role OverviewWe are seeking a highly experienced and passionate Deputy Service Manager to join our team in the Neath area. As a Deputy Service Manager, you will be responsible for delivering high-quality care and support to individuals with autism, utilizing your leadership and management skills to inspire and motivate your team.Key...

  • Service Manager Anaesthetics Position

    3 weeks ago

    Neath, Neath Port Talbot, United Kingdom Swansea Bay University Health Board Full time

    Job OverviewThis is an exciting opportunity for a Workforce Business Partner to join Swansea Bay University Health Board. As a Workforce Business Partner, you will work strategically with Corporate divisions to understand their service strategies and business objectives.You will collaborate with stakeholders to identify and develop business-focused...

  • Service Manager Anaesthetics Lead

    4 weeks ago

    Neath, Neath Port Talbot, United Kingdom Swansea Bay University Health Board Full time

    Job OverviewThis is a fixed-term opportunity for a Workforce Business Partner to join our team at Swansea Bay University Health Board. The successful candidate will work strategically with Corporate divisions to understand their service strategies and business objectives, and collaborate to identify and develop business-focused solutions.Main DutiesThe...

  • Deputy Service Manager

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom Vetro Recruitment Full time

    Deputy Service Manager OpportunityWe are seeking an experienced and dedicated Deputy Service Manager to join our team in the Neath area. This is an excellent opportunity to lead a dynamic service and work closely with autistic people and individuals with learning disabilities.Key Responsibilities: Lead a team of support workers to provide high-quality care...

Service Delivery Manager

2 months ago

Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time
Service Delivery Manager

We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, ensuring the day-to-day delivery of our contractual obligations.

Key Responsibilities:
  • Understanding and overseeing KPIs and SLAs for each client and contract
  • Managing renewals and extensions for client contracts, including financial and performance-based KPIs
  • Promoting our scope of offerings and identifying additional sales opportunities to support company growth targets
  • Building and nurturing relationships with our client base, responding to queries, concerns, or issues
  • Taking ownership of specific projects, such as the rollout of new firmware or relocations
  • Collaborating with various departments to identify and define requirements for complex issues
  • Undertaking business travel as required
Requirements:
  • Proven experience in a client-facing, fast-paced, and KPI-led environment
  • Proven experience in building strong client relationships and ensuring retention within a client portfolio
  • Experience owning budgets, raising POs, managing invoices, and project management
  • Exceptional written, verbal communication, and organisational skills
What We Offer:
  • Healthcare Cash Plan
  • Staff benefits designed to suit your lifestyle
  • Life Insurance
  • 27 days + bank holidays
  • Cycle to work scheme
  • Enhanced Maternity and Paternity Package
  • Pension Contribution