Food and Beverage Supervisor
2 weeks ago
About The Bird
The Bird is a boutique hotel in the heart of Bath, offering a unique and vibrant experience to its guests. Our hotel is known for its modern and stylish design, as well as its commitment to providing exceptional service and hospitality.
Job Summary
We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for providing exceptional service to our guests, managing the day-to-day operations of the restaurant and bar, and leading a team of hospitality professionals.
Key Responsibilities
- Lead a team of hospitality professionals to provide exceptional service to our guests, ensuring that every guest has a memorable and enjoyable experience.
- Manage the day-to-day operations of the restaurant and bar, including inventory management, staff scheduling, and customer service.
- Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall guest experience.
- Collaborate with the Restaurant and Bar Manager to achieve business objectives and implement new ideas and initiatives.
- Provide training and development opportunities to team members, ensuring that they have the skills and knowledge needed to excel in their roles.
- Monitor and control expenses, inventory, and labor costs to ensure that the restaurant and bar operate within budget.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
Requirements
- 2+ years of experience in a similar role, preferably in a hotel or restaurant environment.
- Proven track record of providing exceptional customer service and leading a team to achieve business objectives.
- Strong communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Knowledge of hospitality operations, including inventory management, staff scheduling, and customer service.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment, with a team of passionate and dedicated professionals.
- A comprehensive training program, to ensure that you have the skills and knowledge needed to excel in your role.
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