Customer Service Representative

1 week ago


Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

We're seeking a skilled Customer Service Representative to join our team at Anglian Home Improvements. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences through phone and online conversations.

The ideal candidate will possess strong communication skills, be focused on meeting targets, and have a passion for providing excellent customer service.

Key Responsibilities:

  • Engage with prospective customers to understand their needs and preferences
  • Provide product information and guidance to customers
  • Secure appointments for our sales team to meet with customers and complete sales
  • Meet set targets through product knowledge and exceptional customer service

Requirements:

  • Excellent verbal communication skills
  • Experience in sales, customer service, or a related field
  • Basic IT skills
  • Ability to work in a team and follow direction
  • Self-motivation and a results-driven attitude

Benefits:

  • Competitive salary and performance-related bonus
  • Generous holiday entitlement and well-being benefits
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment

At Anglian Home Improvements, we value diversity and inclusion in the workplace. We are committed to creating an inclusive environment where all employees feel valued and respected.



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