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Youth Casework Manager

2 months ago

London, United Kingdom Refugee Council Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Youth Casework Manager. As a key member of our organization, you will play a vital role in delivering high-impact services to refugees and asylum seekers in the UK.

Main Responsibilities:

  • Manage a high volume of casework referrals, ensuring timely and accurate responses to clients.
  • Line manage a team of casework advisers, providing guidance and support to ensure high-quality service delivery.
  • Develop and maintain professional relationships with local authorities, legal representatives, and other stakeholders to ensure seamless service delivery.
  • Maintain accurate and up-to-date client records, adhering to organizational policies and relevant legislation.

Key Skills and Qualifications:

  • Proven experience in casework management, preferably in a refugee or asylum seeker support context.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and external stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of relevant legislation and policies affecting refugees and asylum seekers in the UK.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and dedicated team, making a real difference in the lives of refugees and asylum seekers.
  • Ongoing training and professional development opportunities.