Customer Success Representative

4 weeks ago

London, Greater London, United Kingdom The Profs Full time
About The Profs

The Profs is an innovative EdTech business providing higher education tutoring and admissions consulting to clients and institutions worldwide. We're committed to delivering exceptional results and fostering long-term relationships with our clients.

Job Summary

We're seeking a talented Graduate to join our Tuition Sales Team as a Customer Success Representative. As a key member of our sales team, you'll be responsible for developing strong relationships with clients, identifying their needs, and providing tailored solutions to meet their goals.

Key Responsibilities
  • Manage client relationships and provide exceptional customer service
  • Identify and pursue new business opportunities through inbound sales
  • Work closely with our team to develop and implement sales strategies
  • Collaborate with tutors to ensure seamless client experiences
  • Contribute to the growth and success of our sales team
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A flexible working arrangement with 2 days of remote work per week
  • Access to our state-of-the-art office facilities and resources
Requirements
  • Graduate degree in a relevant field
  • Excellent communication and interpersonal skills
  • Proven sales or customer service experience
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
Location

This role is based in our Canary Wharf office in East London, with opportunities to work remotely 2 days a week.

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