Executive Director of Lounge Operations
2 months ago
Lounges are unique establishments that thrive on the exceptional individuals who run them. As a General Manager, you will be responsible for leading your team to deliver outstanding results, taking ownership of your Lounge to create an amazing work environment and a great experience for the local community. Your focus will be on ensuring every customer leaves satisfied, which they often do, thanks to your exceptional management.
The Benefits
- Overtime pay for every hour worked beyond contracted hours
- Staff food provided on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest
- Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast-growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off
What You'll Bring
- You are likely an existing General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager with a background in restaurants, bars, cafes, or coffee shops.
- You will have experience working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment, plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front-of-house teams, including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
If you want to learn more about us, follow us on LinkedIn or @life.at.lounge on TikTok
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