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Client Support Specialist

2 months ago

Wellingborough, Northamptonshire, United Kingdom Pertemps Northampton Full time £13
Position Overview

We are currently seeking a Client Support Specialist to join our team at Pertemps Northampton.

Work Schedule

This role operates on a Monday to Friday schedule.

Role Responsibilities

As a Client Support Specialist, you will be engaged in a contract with a prominent retailer. Your primary responsibilities will include:

  • Facilitating a two-person delivery service to ensure efficient operations.
  • Collaborating with the logistics team to maintain seamless delivery processes.
  • Responding to inquiries from both clients and delivery personnel to support operational efficiency.
Team Culture

We are looking for an individual who can integrate well into our dynamic team environment. Your contributions will be vital in enhancing operational metrics, which ultimately leads to a smooth delivery experience and outstanding client satisfaction.

Qualifications

The ideal candidate should possess:

  • Proficiency in Microsoft applications and familiarity with various industry systems.
  • Previous experience in a customer service role.
  • Transport knowledge is advantageous but not mandatory.
Additional Information

Onsite parking is available for employees.