IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at GXO Logistics, Inc. As a key member of our operations team, you will provide first-line support to our clients, resolving system and process-related issues in a timely and efficient manner.
Key Responsibilities- Support the operation with system issues and technical knowledge
- Escalate issues to correct teams, that cannot be resolved in-house
- Investigate ad-hoc issues and provide solutions
- Resolve queries highlighted from the operation and the customer
- Provide subject matter expertise to support Systems related projects
- Complete and build new or one-off reports as required by the operation and the customer
- Previous experience with WMS systems, DLX knowledge would be an advantage
- SQL Query and report writing skills advantageous, but training will be provided
- Excellent organisational and time management skills
- High level of general IT knowledge this includes radio data terminals, printers, PCs
- Effective communication skills, both written and verbal
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
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