IT Support Specialist

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom GXO Logistics, Inc Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at GXO Logistics, Inc. As a key member of our operations team, you will provide first-line support to our clients, resolving system and process-related issues in a timely and efficient manner.

Key Responsibilities
  • Provide technical support to our clients, utilizing your expertise in Linux and Windows systems to resolve issues and improve system performance.
  • Escalate complex issues to our internal teams, ensuring seamless communication and resolution.
  • Investigate and resolve ad-hoc issues, providing innovative solutions to improve our clients' experience.
  • Collaborate with our clients to resolve queries and provide subject matter expertise on systems-related projects.
  • Develop and maintain reports to support our clients' needs, utilizing your SQL query and report writing skills.
Requirements
  • Previous experience with WMS systems, with DLX knowledge an advantage.
  • Excellent organizational and time management skills, with a high level of general IT knowledge.
  • Effective communication skills, both written and verbal.
About GXO Logistics, Inc

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our clients manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.


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