Internal Sales Professional

2 weeks ago

Brighton, Brighton and Hove, United Kingdom Paxton Access Full time
{"title": "Sales and Customer Success Role", "description": "At Paxton Access, we're innovators who harness technology to provide better solutions for our customers. Our global brand has nearly 40 years of experience, with a team of over 400 employees spread across the world.

We pride ourselves on creating a vibrant environment with a focus on excellent company culture. Our teams make Paxton Access a great place to work, with brilliant benefits that come with any role, including career progression, training, and development, and recognition of achievement for every employee.

**What We Offer**

* Hybrid working, with the option to work from home on Tuesday and Thursdays, alongside our flexible working hours scheme.
* Modern offices, collaboration spaces, onsite gym, and a gourmet café with subsidised food.
* Tech, bike, and travel or season ticket loans.
* Private medical insurance (opt-in) and healthcare cash-back plan with Health Shield.
* Discounted fitness memberships up to 75% off in your area with GymFlex.
* 25 days' holiday plus bank holidays, and you can buy and sell up to 5 days a year.
* Recognised as one of the Best Companies to Work for in the UK, by Best CompaniesTM.

**About the Role**

As a Sales and Customer Success Representative, you'll manage the communications between Paxton Access and our customers. You'll be responsible for managing your own account base, engaging and building relationships with our customers, and supporting the Field Sales teams to book meetings and identify opportunities and trends.

**Key Responsibilities**

* Engage and build relationships with your own customer base, cross-sell products, provide training, and host webinars.
* Collaborate with sales and management to plan targeted campaigns and timelines.
* Conduct call campaigns and achieve monthly KPIs.
* Qualify inbound sales meetings and schedule as needed.
* Provide product quotations to customers, supporting design solutions from technical drawings and specification.
* Share feedback to field sales team on opportunities, objections, and market trends with the sales team.
* Support sales events by attending exhibitions, seminars, and other customer-facing events.
* Collaborate with other departments to achieve UK Sales team targets, such as Marketing & Product teams.

**What We're Looking For**

* Previous experience in a similar or sales-based role, managing your own client base with KPIs & targets.
* Excellent communication skills and a strong drive to achieve customer success.

We want to collaborate with you and hear your ideas. Most of all, we want people to enjoy the journey with us. Take a look at what our team thinks of working here ", "lang_code": "en-US"}

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