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Administrative Support Specialist

2 months ago

Aylesbury, Buckinghamshire, United Kingdom Fairhive Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Allocations and Lettings team as an Administrator. As a key member of our team, you will provide essential administrative support to ensure the smooth operation of our business.

Your primary responsibilities will include:

  • Processing mutual exchanges, Bucks Home Choice applications, and handling Lettings queries
  • Collaborating with various departments, including the Voids team and external agencies
  • Processing orders, key returns, and taking minutes at meetings

About You

We are looking for someone who is passionate about delivering excellent customer service and has a strong understanding of the importance of attention to detail. You will be a team player with excellent communication skills and the ability to work effectively in a fast-paced environment.

Key skills and attributes include:

  • Excellent customer service skills
  • Experience in Lettings and/or housing administration
  • Strong planning and organization skills with the ability to prioritize
  • Ability to work as part of a multi-disciplined team
  • Practical problem-solving skills
  • Computer skills (MS Office)

What We Offer

We offer a competitive benefits package, including:

  • 28 days holiday plus Bank Holidays (pro rata for part-time)
  • Discretionary performance-related payment
  • Contributory pension scheme
  • Flexible working
  • Health Cash Plan
  • Workplace Options Employee Assistance Programme
  • Employee discount scheme

Equality and Diversity Commitment

We are committed to creating a diverse and inclusive workplace and welcome applications from candidates from all backgrounds. We are a Disability Confident Leader and are committed to providing equal opportunities for all employees and applicants.