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Office Administrator and Reception Coordinator
2 months ago
Position Overview
Dr Mirza & Partners is seeking a dedicated office administrator and receptionist to become an integral part of our dynamic practice support team. This role is essential in delivering comprehensive administrative assistance to our primary healthcare professionals.
As a member of our team, you will be responsible for providing essential front-line administrative services, which include managing referrals, processing various correspondence requests, and scheduling outpatient and inpatient appointments, alongside general office responsibilities.
Key Responsibilities
- Registering new patients into the system.
- Scanning and managing hospital letters and all incoming mail.
- Ordering and maintaining office supplies.
- Processing repeat prescriptions efficiently.
- Managing email correspondence.
- Providing holiday cover for the reception area.
- Handling billing and invoicing tasks.
- Processing orders and payments for the practice.
- Managing patient referrals.
- Processing reports and requests for patient letters, SARs, etc., utilizing IGPR.
- Covering reception duties as required.
- Efficiently handling phone inquiries.
Candidate Profile
The ideal candidate will be highly organized and thrive in a fast-paced environment where each day presents new challenges. We particularly welcome applicants who possess:
- Strong time management abilities.
- Flexibility and adaptability to changing circumstances, with the willingness to work additional or alternative hours when necessary.
- Excellent IT proficiency and typing skills.
- A friendly demeanor combined with robust administrative and organizational capabilities.
- Outstanding communication skills, with the ability to maintain confidentiality and discretion.
- Familiarity with SystmOne.
- A minimum of one year of experience or equivalent background in a GP practice or NHS setting.
- The capacity to multi-task, work diligently, and maintain meticulous attention to detail under pressure.
- The ability to collaborate effectively within a multi-disciplinary team, as well as the confidence to work independently.
About Us
Dr Mirza & Partners serves a practice population of approximately 6100 patients, supported by three GP partners, two regular GP locums, and a dedicated team of practice nurses and healthcare assistants. We are part of a collaborative health network, enhancing the medical services provided to our patients.
Disclosure and Barring Service Check
Please be aware that this position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a Disclosure submission to the Disclosure and Barring Service to verify any prior criminal convictions.
