Customer Service Representative
7 days ago
Alchemy Global Talent Solutions is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the entire moving process.
Key Responsibilities:
* Provide timely and effective support to customers, ensuring a smooth and satisfactory experience
* Handle escalated complaints that staff and colleagues are unable to resolve, ensuring thorough investigation and resolution
* Maintain accurate records of moving complaints, their causes, and resolutions
* Monitor and respond to online reviews appropriately
* Address and resolve customer queries and complaints promptly and effectively
Requirements:
* Strong customer service skills
* Experience in handling complaints is preferred
If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client, a leading removals company, is seeking a skilled Customer Service Coordinator to provide exceptional service to customers throughout the moving process. Key responsibilities include: * Providing support to customers to ensure a smooth and satisfactory experience * Handling escalated complaints that staff and colleagues are unable to resolve *...
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client, a leading removals company, is seeking a skilled Customer Service Coordinator to support customers throughout the moving process. Key responsibilities include providing exceptional service, handling escalated complaints, maintaining accurate records, and monitoring online reviews. Strong customer service skills and experience in complaint...
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client, a leading removals company, is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the moving process. Key responsibilities include handling escalated complaints, maintaining accurate records, and responding to online reviews. Strong customer service skills and experience in complaint handling are...
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeOur client, a leading removals company, is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the moving process. Key responsibilities include handling escalated complaints, maintaining accurate records, and responding to online reviews. Strong customer service skills and experience in complaint handling are...
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeJob OverviewAlchemy Global Talent Solutions is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the moving process.Key Responsibilities:* Provide timely and effective support to customers, ensuring a smooth and satisfactory experience* Handle escalated complaints, conducting thorough investigations and...
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Biggin Hill, Greater London, United Kingdom Alchemy Global Talent Solutions Full timeJob OverviewAlchemy Global Talent Solutions is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the moving process.Key Responsibilities:* Provide timely and effective support to customers, ensuring a smooth and satisfactory experience* Handle escalated complaints, conducting thorough investigations and...
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