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Guest Services Attendant
3 months ago
Raffles London at the OWO is currently in search of a Guest Services Attendant to become a vital part of our Rooms Division.
In the role of Guest Services Attendant, reporting directly to the Head Concierge, you will play a crucial role in enhancing the arrival and departure experiences of our guests, while also ensuring the upkeep of the hotel's public spaces.
- Foster positive relationships among colleagues
- Communicate effectively with both staff and guests
- Support the management of guest experiences
- Establish and nurture relationships
- Demonstrate the ability to multitask and maintain composure in high-pressure situations
Qualifications:
- Valid driving license is required
- Excellent communication skills in English
- Recent experience in luxury hotel environments
- Enthusiastic and dedicated approach
- Proven history of delivering exceptional service
- Detail-oriented with a friendly demeanor
Raffles Benefits:
- Attractive salary package
- 28 days of annual leave plus additional days based on tenure
- Life insurance, sick leave, and additional benefits
- Employee discount card providing various perks
- Opportunities for internal training and development
Raffles Core Values:
Embrace Creativity, Humility, Positivity, Confidence, and Purposefulness in your role at Raffles.