IT Infrastructure Engineer
7 days ago
Job Summary
The Infrastructure team at TheNBS is responsible for the installation, configuration, maintenance, performance, and decommissioning of IT hardware and software systems, including telephony and communication systems. As an AV Infrastructure Specialist, you will contribute to the design and implementation of solutions that ensure scalability, availability, stability, and optimum performance using on-premise and cloud environments.
Key Responsibilities
- Monitor and maintain systems for capacity and performance, ensuring reliability for employees and customers globally.
- Contribute to the design and implementation of solutions that provide scalability, availability, stability, and optimum performance using on-premise and cloud environments.
- Participate in the IT asset lifecycle to ensure expected operation and availability of hardware, software, and cloud services.
- Administer and maintain customer-facing systems, software, and services.
- Collaborate with the Software Delivery team to ensure global customer-facing systems, software, and services are regularly updated and secure from cyber attacks.
- Take ownership of server and network incidents, escalating unresolved issues.
- Maintain accurate asset and configuration information and their relationships/dependencies.
- Transport and configure assets to ensure users are equipped to effectively perform their roles.
- Share expertise with team members through documentation, training, knowledge-sharing, and mentoring junior team members.
Requirements
- Microsoft Certified in Server Management, Azure Infrastructure Management (or equivalent).
- Maintaining and administering all Microsoft Server operating systems, on-premise and in cloud environments.
- Provisioning, maintaining, and administering Microsoft Azure resources.
- Maintaining and administering Microsoft Active Directory and Azure AD.
- Maintaining and administering Microsoft Exchange Server and Exchange Online.
- Maintaining and administering Microsoft Teams.
- Experience configuring and working with network systems and network security devices.
- Knowledge and experience of Disaster Recovery/resilience planning and deployment.
- Flexibility in dealing with simultaneous projects and tasks.
- Experience configuring and using Linux OS (desirable).
- ITIL Foundation qualification (desirable).
Benefits
- 25 days leave plus bank holidays.
- Take your Birthday off.
- 1⁄2 day Christmas Shopping Day.
- Training programmes to develop your skillset.
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