Claims Handler
2 days ago
Job Title: Motor Claims Handler
Job Type: Full-time
Company: Yolk Recruitment Ltd
About the Role:
We are seeking a highly motivated and organized Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for managing a portfolio of motor claims, including both first and third-party claims. Your primary goal will be to deliver an exceptional customer experience by resolving claims efficiently and effectively.
Key Responsibilities:
- Proactively manage a portfolio of motor claims, including both first and third-party claims.
- Identify and refer any potential fraud indicators.
- Negotiate settlements and ensure claims are resolved efficiently.
- Deliver outstanding service to customers and build strong relationships with third parties and suppliers.
- Ensure compliance with the company's regulatory and legislative requirements.
- Actively contribute ideas to improve operational processes within the claims team.
- Support the Claims Team Leader with day-to-day activities.
- Maintain high standards in service, productivity, and quality to meet company expectations.
Requirements:
- Experience working in a motor insurance claims environment (desirable but not essential).
- An analytical mindset, with the ability to interpret data and identify trends to inform decisions.
What We Offer:
- Competitive salary - £26,000 (depending on experience).
- 33 days annual leave (25 days + 8 bank holidays), increasing to 34 days with length of service.
- Hybrid working model (2-3 days in the office, the rest remotely).
- Nest Pension scheme.
- Professional training and qualification opportunities.
- Group social events (optional).
- Refer a friend scheme.
About Us:
Yolk Recruitment Ltd is an equal opportunities employer, embracing diversity and encouraging applications from all qualified candidates. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive.
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