Claims Handler

2 days ago


Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time £26,000

Job Title: Motor Claims Handler

Job Type: Full-time

Company: Yolk Recruitment Ltd

About the Role:

We are seeking a highly motivated and organized Motor Claims Handler to join our team. As a Motor Claims Handler, you will be responsible for managing a portfolio of motor claims, including both first and third-party claims. Your primary goal will be to deliver an exceptional customer experience by resolving claims efficiently and effectively.

Key Responsibilities:

  • Proactively manage a portfolio of motor claims, including both first and third-party claims.
  • Identify and refer any potential fraud indicators.
  • Negotiate settlements and ensure claims are resolved efficiently.
  • Deliver outstanding service to customers and build strong relationships with third parties and suppliers.
  • Ensure compliance with the company's regulatory and legislative requirements.
  • Actively contribute ideas to improve operational processes within the claims team.
  • Support the Claims Team Leader with day-to-day activities.
  • Maintain high standards in service, productivity, and quality to meet company expectations.

Requirements:

  • Experience working in a motor insurance claims environment (desirable but not essential).
  • An analytical mindset, with the ability to interpret data and identify trends to inform decisions.

What We Offer:

  • Competitive salary - £26,000 (depending on experience).
  • 33 days annual leave (25 days + 8 bank holidays), increasing to 34 days with length of service.
  • Hybrid working model (2-3 days in the office, the rest remotely).
  • Nest Pension scheme.
  • Professional training and qualification opportunities.
  • Group social events (optional).
  • Refer a friend scheme.

About Us:

Yolk Recruitment Ltd is an equal opportunities employer, embracing diversity and encouraging applications from all qualified candidates. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive.


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