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Client Solutions Implementation Manager
2 months ago
We are seeking a highly skilled and experienced Implementation Lead to join our Middle Office Product Solutions team at State Street. As an Implementation Lead, you will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations.
Key Responsibilities- Manage the client solution design, operational processes, system functionality, conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform.
- Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows.
- Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders.
- Collaborate with other teams to share approaches, develop best practices, and improve team capabilities to successfully migrate clients.
- Coordinate with a Model Office environment and team for internal and external testing and POC purposes.
- Become a product and platform SME on State Street's Front-to-back platform.
- Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders, including senior management.
- Bachelor's degree or above. 5+ years of financial industry experience across Front Office Operations, Transaction Management, Investment Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management, and Collateral Management.
- Experience integrating with other industry software providers to promote platform interoperability.
- Prior experience leading large-scale client conversions and onboarding efforts in the financial industry.
- Strong problem-solving and project management skills.
- Ability to work on multiple projects concurrently and prioritize work accordingly.
- Excellent analytical and interpersonal skills, verbal and written communication, and presentation skills.
- Expert in MS Office, including MS Visio, MS Project, and PowerPoint.
- Ability to work in a fast-paced, deadline-oriented, globally structured team-based environment.
State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program, and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
