Residential Landlord Liaison Officer

7 days ago


Manchester, United Kingdom National Residential Landlords Association - NRLA Full time
Job Description

About the Role

The National Residential Landlords Association - NRLA is seeking a highly skilled and experienced professional to join our team as a Landlord Support Advisor. As a key member of our team, you will play a vital role in providing exceptional support and guidance to our landlord members, helping them navigate the complexities of the private rental sector.

Key Responsibilities

  • Provide expert advice and guidance to landlord members on various aspects of the private rental sector, including legislation, regulations, and best practices.
  • Develop and maintain a deep understanding of the NRLA's knowledge base and ensure that our members receive accurate and up-to-date information.
  • Collaborate with internal teams to identify gaps in our knowledge base and develop content to address these gaps.
  • Contribute to the development of internal processes and procedures to ensure seamless delivery of services to our members.
  • Stay up-to-date with the latest developments in the private rental sector and ensure that our members are informed and supported.

Requirements

  • Proven experience in the private rental sector or social housing, either through working for a letting agency, property management company, or as a landlord.
  • Excellent interpersonal and communication skills, with the ability to build rapport with members and provide clear, concise advice.
  • Strong knowledge of Microsoft Office and ability to work with new technologies.
  • Ability to work under pressure and meet deadlines, with a high level of attention to detail.
  • Self-organized and able to work independently, with a strong sense of professionalism and confidentiality.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth within the organization.
  • A dynamic and supportive work environment.


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