Residential Landlord Liaison Officer
7 days ago
About the Role
The National Residential Landlords Association - NRLA is seeking a highly skilled and experienced professional to join our team as a Landlord Support Advisor. As a key member of our team, you will play a vital role in providing exceptional support and guidance to our landlord members, helping them navigate the complexities of the private rental sector.
Key Responsibilities
- Provide expert advice and guidance to landlord members on various aspects of the private rental sector, including legislation, regulations, and best practices.
- Develop and maintain a deep understanding of the NRLA's knowledge base and ensure that our members receive accurate and up-to-date information.
- Collaborate with internal teams to identify gaps in our knowledge base and develop content to address these gaps.
- Contribute to the development of internal processes and procedures to ensure seamless delivery of services to our members.
- Stay up-to-date with the latest developments in the private rental sector and ensure that our members are informed and supported.
Requirements
- Proven experience in the private rental sector or social housing, either through working for a letting agency, property management company, or as a landlord.
- Excellent interpersonal and communication skills, with the ability to build rapport with members and provide clear, concise advice.
- Strong knowledge of Microsoft Office and ability to work with new technologies.
- Ability to work under pressure and meet deadlines, with a high level of attention to detail.
- Self-organized and able to work independently, with a strong sense of professionalism and confidentiality.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth within the organization.
- A dynamic and supportive work environment.
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