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Residential Landlord Liaison Officer

2 months ago

Manchester, United Kingdom National Residential Landlords Association - NRLA Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Landlord Support Advisor. As a key member of our organization, you will play a vital role in providing exceptional support and guidance to our landlord members.

Key Responsibilities
  • Provide expert advice and guidance to landlord members on various aspects of the private rental sector, including legislation, regulations, and best practices.
  • Develop and maintain a comprehensive knowledge of the private rental sector, including current trends, challenges, and opportunities.
  • Collaborate with internal teams to ensure seamless delivery of services and support to landlord members.
  • Contribute to the development of new content and resources to enhance the member experience and support the growth of our organization.
  • Engage with landlord members through various channels, including phone, email, and online forums, to provide timely and effective support.
  • Participate in ongoing training and professional development to stay up-to-date with industry developments and best practices.
Requirements
  • Proven experience in the private rental sector or a related field, with a strong understanding of landlord and tenant law.
  • Excellent communication and interpersonal skills, with the ability to build rapport with landlord members and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret complex information and provide clear guidance.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional results and exceeding expectations.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading organization in the private rental sector.