Communication Support Specialist

3 weeks ago

Derby, Derby, United Kingdom Derbyshire Community Health Services NHSFT Full time

Position Overview

Are you passionate about contributing to the field of Communication Support?

We have an exciting opportunity to assist adults recovering from strokes who need help with their communication, eating, drinking, and swallowing abilities.

This full-time role as a Communication Support Specialist will be situated within a dedicated team focused on Adult Acute Care.

Key Responsibilities

  • Support the Speech and Language Therapist (SLT) in delivering clinical services, including assessment and treatment for a designated caseload.
  • Implement therapy programs under the guidance of the SLT within a collaborative clinical environment.
  • Maintain precise and timely documentation in accordance with professional standards.
  • Engage in training related to your clinical expertise.
  • Mentor new team members and less experienced support staff.
  • Comprehend the underlying principles of therapy tasks and activities established by the SLT, grounded in the fundamental theories of speech and language development.
  • Acquire a thorough understanding of relevant protocols, including safeguarding measures for both children and adults.

About Our Organization

Mission and Services

Our mission is to deliver community health services to a diverse patient population exceeding one million individuals, as part of a collaborative healthcare initiative.

We employ a substantial workforce dedicated to caring for patients across various settings, including community hospitals, health centers, clinics, and increasingly, in patients' homes and through virtual consultations.

Throughout the pandemic, we have played a pivotal role in establishing public vaccination centers in partnership with other health and social care organizations.

This position operates under a Service Level Agreement with a prominent healthcare provider.

Our Vision:

"To excel as the leading provider of local healthcare and to foster a supportive work environment."

Our Core Values:

  • Commitment to excellence in service delivery.
  • Compassion and respect in all interactions.
  • A dedication to making a positive impact.
  • Emphasis on teamwork and collaboration.
  • Recognition of every individual's contribution: "everyone matters."

Job Duties

Patient Engagement:

  • Assist in the design and execution of communication support interventions.
  • Facilitate therapy groups under the supervision of a Speech and Language Therapist.
  • Adjust therapy programs to accommodate individual client needs and circumstances.
  • Tailor practices to address the unique situations of patients, considering cultural, linguistic, and cognitive differences.
  • Provide guidance and support to health and social care staff on implementing communication support programs.
  • Ensure active involvement of clients in the development and prioritization of their care plans whenever feasible.

Qualifications, Experience, and Skills

Essential Qualifications:

  • GCSE in English Language or an equivalent qualification.
  • Relevant experience working with individuals facing various speech, language, and communication challenges.
  • Familiarity with enablement models in a caring or training context.
  • Experience in adult care environments.

Desirable Qualifications:

  • Knowledge of communication resource software.
  • Experience with diverse client groups facing communication difficulties.
  • Background as a support specialist in speech and language therapy.

Skills and Attributes

Essential Skills:

  • Proficient IT skills.
  • Strong communication abilities, both written and verbal.
  • Capability to work under supervision.
  • Excellent observational skills.

Desirable Skills:

  • Proficiency in an additional community language.
  • Coaching and mentoring skills.

Personal Qualities:

Essential Qualities:

  • Ability to collaborate effectively within multidisciplinary and multi-agency teams.

Desirable Qualities:

  • Access to personal transportation for work-related travel.

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