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Restaurant Operations Manager

2 months ago

Coventry, Coventry, United Kingdom Bistrot Pierre Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our dynamic restaurant team at Bistrot Pierre in Coventry. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities
  • Manage staffing levels to ensure adequate coverage during shifts and address any issues promptly
  • Anticipate and respond to customer needs to enhance satisfaction and loyalty
  • Provide flexibility to assist in other areas of the restaurant as needed
  • Brief the front-of-house team on customer satisfaction targets and upselling opportunities
  • Maintain effective communication with the kitchen team to ensure seamless service delivery
What We Offer

As a Duty Manager at Bistrot Pierre, you will enjoy a range of benefits, including:

  • Unlimited 50% discount on food at any of our Bistrot Pierre locations
  • A competitive hourly pay rate with an awesome service charge
  • Access to the Wagestream financial wellbeing platform
  • Discounted room rates at our two hotels
  • Discounted selected dishes and wines at cost price
  • 24/7 employee assistance programme
  • Fantastic staff nights out and on-shift incentives
  • Annual company rewards and holiday vouchers
  • Future Leaders course for career development
  • Length of service awards
Why Choose Bistrot Pierre?

We pride ourselves on creating a welcoming and inclusive environment for all our team members to excel and develop in their roles. Our commitment to well-being and career development ensures that you will thrive in our dynamic and supportive team.