IT Support Specialist

2 days ago

St Peter Port, United Kingdom AP Group Ltd Full time
Job Title: IT Service Desk Administrator

A leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.

Key Responsibilities:
  • Provide on-site and remote account support to resolve technical hardware and software issues.
  • Manage support tickets and ensure support requests are logged and tracked via the Support Desk application.
  • Diagnose and isolate problems, implementing solutions meticulously.
  • Ensure high-quality customer service and support the wider IT Help Desk team as required.
  • Liaise with technical teams, business users, third-party vendors, and consultants.
  • Provide computer systems, network applications, training, and development, as well as risk and audit support.
Requirements:
  • GCSE English and Maths (or equivalent)
  • Level 3 IT & Computing (or equivalent)
  • Relevant professional qualification, e.g., ITIL v4 Foundation Certificate (or equivalent)
  • One or two years' IT support experience
  • Understanding of Microsoft OS's and Applications, including Windows & SCCM
  • Awareness of/exposure to Citrix, O365, Azure, Mitel, Active Directory, Service Desk Ticketing Platforms, and IT processes and systems

If you are interested in this role, please submit your current CV by email to the AP Group Ltd team.

  • IT Support Specialist

    4 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Provide technical assistance to end users via...

  • IT Support Specialist

    4 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Provide technical assistance to end users via...

  • IT Support Specialist

    4 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.Key Responsibilities:Provide first-level support to end users, addressing hardware, software, and network-related issues.Troubleshoot and resolve issues with desktops, laptops,...

  • IT Support Specialist

    4 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.Key Responsibilities:Provide first-level support to end users, addressing hardware, software, and network-related issues.Troubleshoot and resolve issues with desktops, laptops,...

  • IT Support Specialist

    2 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.Key Responsibilities:Provide first-level support to end-users, addressing hardware, software, and network-related issues.Troubleshoot and resolve issues with desktops, laptops,...

  • IT Support Specialist

    2 days ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.Key Responsibilities:Provide first-level support to end-users, addressing hardware, software, and network-related issues.Troubleshoot and resolve issues with desktops, laptops,...

  • IT Support Specialist

    1 week ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Hardware and Software Support: Troubleshoot and...

  • IT Support Specialist

    1 week ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Hardware and Software Support: Troubleshoot and...

  • IT Support Specialist

    1 day ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Provide Technical Support: Troubleshoot and...

  • IT Support Specialist

    1 day ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Provide Technical Support: Troubleshoot and...

  • IT Support Specialist

    1 week ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join our client's growing team in St Albans. As an IT Support Specialist, you will be responsible for providing first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Hardware and Software...

  • IT Support Specialist

    1 week ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join our client's growing team in St Albans. As an IT Support Specialist, you will be responsible for providing first-level support to end users, addressing hardware, software, and network-related issues.Key Responsibilities:Hardware and Software...

  • IT Support Specialist

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    **Exciting Opportunity for an IT Support Specialist**Think Specialist Recruitment is delighted to be working with a well-established organisation that is seeking an experienced IT Support Specialist to join their growing team. This is an office-based role, Monday - Friday, offering a competitive salary of £40,000 - £45,000 depending on experience.**Key...

  • IT Support Specialist

    7 days ago

    St Peter Port, United Kingdom AP Group Ltd Full time

    Job Title: IT Service Desk AdministratorA leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.Key Responsibilities:Provide on-site and remote account support to resolve technical hardware and software issues.Manage support tickets and ensure support requests are...

  • IT Support Specialist

    7 days ago

    St Peter Port, United Kingdom AP Group Ltd Full time

    Job Title: IT Service Desk AdministratorA leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.Key Responsibilities:Provide on-site and remote account support to resolve technical hardware and software issues.Manage support tickets and ensure support requests are...

  • IT Support Specialist

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area. This is an exciting opportunity for a skilled professional to work within a great team environment and expand their technical knowledge.Key Responsibilities:Provide first-level...

  • IT Support Specialist

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area. This is an exciting opportunity for a skilled professional to work within a great team environment and expand their technical knowledge.Key Responsibilities:Provide first-level...

  • IT Support Specialist

    7 days ago

    St Peter Port, United Kingdom AP Group Ltd Full time

    IT Service Desk AdministratorA leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.The successful candidate will provide on-site and remote account support to resolve technical hardware and software issues. They will manage support tickets and ensure support...

  • IT Support Specialist

    7 days ago

    St Peter Port, United Kingdom AP Group Ltd Full time

    IT Service Desk AdministratorA leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.The successful candidate will provide on-site and remote account support to resolve technical hardware and software issues. They will manage support tickets and ensure support...

  • IT Support Specialist

    1 week ago

    St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    IT Support Specialist OpportunityThink Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.Key Responsibilities:Provide first-level support to end users, addressing hardware, software, and network-related issues.Troubleshoot and resolve issues with desktops, laptops,...