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IT Support Specialist
2 months ago
A leading provider of insurance-based wealth solutions and employee benefits is seeking an IT Service Desk Administrator to join their team in Guernsey.
The successful candidate will provide on-site and remote account support to resolve technical hardware and software issues. They will manage support tickets and ensure support requests are logged and tracked via the Support Desk application. The ideal candidate will have a strong understanding of Microsoft OS's and Applications, including Windows and SCCM. Experience with Citrix, O365, Azure, Mitel, Active Directory, and Service Desk Ticketing Platforms is also desirable.
To be suitable for this role, you will have a GCSE English and Maths (or equivalent), Level 3 IT & Computing (or equivalent), and relevant professional qualification, such as the ITIL v4 Foundation Certificate. Ideally, you will have one or two years' IT support experience.
AP Group Ltd is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group Ltd and its subsidiaries will be subject to the protection of Data Protection Laws.
