Property Manager

2 weeks ago


Wembley, United Kingdom Verve life Full time
About the Role

We are seeking an experienced and detail-oriented General Manager to support the daily operations of Wembley Ark, a vibrant co-living community in North London. As a key member of our team, you will be responsible for managing the onsite team, ensuring a thriving community, and driving revenue growth while maintaining high-quality service delivery.

Key Responsibilities
  • People Management: Lead recruitment and training of on-site staff, annual appraisals, and performance management to enhance team performance and service delivery.
  • Community Engagement & Satisfaction: Deliver best-in-class service to ensure member satisfaction and retention, review customer satisfaction survey results, and develop action plans for improvement.
  • Marketing & Lettings: Input on marketing strategies, meet and exceed income and leasing targets, and implement strategies to minimize void periods.
  • Financial & Reporting: Lead annual budget setting processes, manage and meet agreed development budget targets, and identify opportunities for cost efficiencies and additional income streams.
  • Building Operations: Overall responsibility for operations and service delivery on site, monitor maintenance activities, and ensure compliance with health and safety legislation.
Requirements
  • Minimum NVQ level 3 or equivalent education, with ARLA or IRPM qualification desirable.
  • Previous experience in residential property or hotels, with up-to-date knowledge of English statutory letting requirements.
  • Excellent communication and analytical skills, with ability to manage own time effectively and prioritize tasks.
  • Ability to work flexible hours, weekends, and bank holidays as determined by the needs of the business.
About Verve Life

Verve Life is a forward-thinking company dedicated to transforming urban living. We offer a unique opportunity to make a real impact in a vibrant community setting while advancing your career in property management.



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