Lead Care Support Specialist

4 weeks ago


Newport Pagnell, Milton Keynes, United Kingdom Excelcare Holdings Full time
Job Overview

As a Lead Care Support Specialist with Excelcare Holdings, you will join a dedicated and nurturing team committed to delivering exceptional physical, emotional, and social assistance. Your commitment and reliability will positively impact the lives of those in our care.

Excelcare Holdings is a family-operated care organization with over 34 years of experience. We are dedicated to providing the highest quality of care to elderly individuals with diverse needs, including dementia, physical disabilities, and mental health challenges. By becoming part of our team, you will be welcomed into our 'family' and, in return for your dedication and hard work, you can anticipate:

  • Competitive Salary: £13.00 per hour based on experience and qualifications
  • Flexible working hours: 36 or 48 hours per week – 3 or 4 shifts of 12 hours
  • Availability of day or night shifts from 8am - 8pm/8pm - 8am, Monday to Sunday, with a requirement to work alternate weekends

Role Responsibilities:

  • In your role as a Lead Care Support Specialist, you will mentor and collaborate with a team of Care Assistants to ensure that exemplary care is provided consistently.
  • You will report directly to the Home Manager and work closely with ancillary teams, other Senior Care Assistants, and registered nurses within the facility.
  • Engaging in meaningful activities with residents and promoting their independence, choice, dignity, and respect will be central to your role.
  • Your participation in developing person-centered care plans and conducting risk assessments will be crucial for delivering outstanding care, with regular updates and reviews required.

Candidate Requirements:

  • A minimum of two years' experience as a Care Assistant or Senior Care Assistant, with an NVQ Level 2/3 qualification in Health and Social Care, or three years' experience without an NVQ.
  • Previous experience in a nursing or care home setting or as a home care worker.
  • Familiarity with regulatory frameworks, particularly the Care Quality Commission (CQC).
  • Knowledge and experience working with individuals with dementia is preferred.
  • Prior experience in prompting/administering medication using an electronic e-MAR system is advantageous; however, comprehensive training and support will be provided.
  • We seek an enthusiastic, inspiring, and compassionate individual who is passionate about delivering quality care.

Benefits of Joining Us:

  • 28 days of holiday, inclusive of bank holidays.
  • Complimentary on-site parking*
  • Enhanced pay on bank holidays.
  • Annual salary review.
  • A referral program offering £500 for each successful referral*
  • DBS certification covered by Excelcare*
  • Comprehensive induction training.
  • Funded qualifications through our apprenticeship program (where applicable).
  • Provided uniform.
  • Employee of the Month recognition with a £100 reward for outstanding contributions.
  • Team appreciation initiatives.

*Terms and Conditions apply



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