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Compassionate Senior Care Team Leader

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Job Overview

As a Lead Care Support Specialist at Excelcare Holdings, you will join a dedicated and nurturing team focused on delivering comprehensive physical, emotional, and social assistance. Your commitment and reliability will contribute positively to the lives of those in our care.

Excelcare Holdings is a family-run organization with over 34 years of experience in providing exceptional care to elderly individuals with diverse needs, including dementia, physical challenges, and mental health concerns. By becoming part of our team, you will be welcomed into our 'family', and in recognition of your hard work and dedication, you can expect:

  • Competitive Salary: £13.00 per hour based on experience and qualifications
  • Flexible hours: 36 or 48 hours per week – 3 or 4 shifts of 12 hours
  • Availability of day or night shifts from 8am - 8pm/8pm - 8am, including alternate weekends

Key Responsibilities:

  • As a Lead Care Support Specialist, you will mentor and collaborate with a team of Care Assistants to ensure that exceptional care is consistently provided.
  • You will report directly to the Home Manager and work closely with ancillary teams, other Senior Care Specialists, and registered nurses.
  • Engaging in meaningful activities with residents while promoting independence, choice, dignity, and respect will be a vital part of your role.
  • Your participation in developing personalized care plans and conducting risk assessments will be essential for delivering outstanding care, with regular updates and reviews required.

Ideal Candidate Profile:

  • A minimum of two years' experience as a Care Assistant or Senior Care Specialist, holding an NVQ 2/3 qualification in Health and Social Care, or three years' experience without an NVQ.
  • Experience in a nursing or care facility or as a home care provider.
  • Familiarity with regulatory standards, particularly the Care Quality Commission (CQC).
  • Knowledge and experience working with individuals affected by dementia is advantageous.
  • Previous experience with medication administration using an electronic e-MAR system is preferred; comprehensive training will be provided.
  • A passionate, enthusiastic, and caring individual who is dedicated to our mission.

Benefits of Joining Us:

  • 28 days of holiday, including public holidays.
  • Complimentary on-site parking.
  • Enhanced pay on bank holidays.
  • Annual salary evaluations.
  • Refer a Friend Scheme with rewards of £500 for each successful referral.
  • DBS certification covered by Excelcare.
  • Comprehensive induction training.
  • Funded qualifications through our apprenticeship program (if applicable).
  • Provided uniforms.
  • Employee of the Month recognition with a £100 reward for exceptional contributions.
  • Team appreciation initiatives.

*Terms and conditions apply.