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Customs Clearance Specialist

2 months ago


Aylesbury, Buckinghamshire, United Kingdom First Choice Staff Full time
Position Overview

We are collaborating with a reputable Freight Forwarding company seeking 2 Multi-Modal Customs Clearance Specialists. Candidates should possess prior administrative experience and a keen interest in Customs Clearance.

Role Details

This position is office-based, with a standard work schedule from Monday to Friday, 9 AM to 5 PM. There is a requirement for occasional Sunday shifts on a team rota basis, compensated at double the standard rate, averaging 8 to 9 Sundays annually.

Training and Development

Comprehensive training will be provided in the following areas:

  • Customs documentation processing
  • Client communication
  • Warehouse assistance as needed
Key Responsibilities

The Customs Clearance Administrator will primarily handle documentation and data related to the customs clearance of imports and exports. Responsibilities include:

  • Monitoring the main workflow mailbox
  • Directing and processing emails to appropriate internal departments
  • Communicating with clients via phone and email
  • Receiving data files and job instructions from clients
  • Ensuring efficient delivery logistics by adhering to strict protocols
  • Completing import-export documentation and compiling carrier assignments
  • Verifying international fees and ensuring correct taxes and duties are applied
  • Maintaining compliance with all HMRC/Border Force regulations
  • Utilizing Sequoia customs clearance software and other entry systems
  • Designing and printing high volumes of address sheets or letters
  • Processing jobs and creating workflows, including coding with Cygnus and Excel
  • Manually handling bags and boxes as necessary
Candidate Profile

The ideal candidate will demonstrate:

  • Strong attention to detail
  • Ability to work under pressure and meet deadlines
  • Proficient IT skills, including VLOOKUP and Pivot Tables
  • Excellent customer service experience

Salary: Dependent on experience.

Note: If you do not receive a response within 7 days, please consider your application unsuccessful.