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Customs Clearance Specialist
2 months ago
We are collaborating with a reputable Freight Forwarding company seeking 2 Multi-Modal Customs Clearance Specialists. Candidates should possess prior administrative experience and a keen interest in Customs Clearance.
Role DetailsThis position is office-based, with a standard work schedule from Monday to Friday, 9 AM to 5 PM. There is a requirement for occasional Sunday shifts on a team rota basis, compensated at double the standard rate, averaging 8 to 9 Sundays annually.
Training and DevelopmentComprehensive training will be provided in the following areas:
- Customs documentation processing
- Client communication
- Warehouse assistance as needed
The Customs Clearance Administrator will primarily handle documentation and data related to the customs clearance of imports and exports. Responsibilities include:
- Monitoring the main workflow mailbox
- Directing and processing emails to appropriate internal departments
- Communicating with clients via phone and email
- Receiving data files and job instructions from clients
- Ensuring efficient delivery logistics by adhering to strict protocols
- Completing import-export documentation and compiling carrier assignments
- Verifying international fees and ensuring correct taxes and duties are applied
- Maintaining compliance with all HMRC/Border Force regulations
- Utilizing Sequoia customs clearance software and other entry systems
- Designing and printing high volumes of address sheets or letters
- Processing jobs and creating workflows, including coding with Cygnus and Excel
- Manually handling bags and boxes as necessary
The ideal candidate will demonstrate:
- Strong attention to detail
- Ability to work under pressure and meet deadlines
- Proficient IT skills, including VLOOKUP and Pivot Tables
- Excellent customer service experience
Salary: Dependent on experience.
Note: If you do not receive a response within 7 days, please consider your application unsuccessful.