Sales Operations Manager
6 days ago
Job Title: Sales Operations Manager
About the Role:
We are seeking a dynamic and results-driven Sales Operations Manager to lead in optimizing our sales operations processes, ensuring efficient and effective support for the sales team by analyzing sales data, managing sales tools and technologies, and collaborating with various departments to enhance overall sales productivity and performance.
Key Responsibilities:
- Develop and Implement Sales Strategies: Design and implement sales operations strategies and processes to improve sales conversion performance, drive revenue growth, and enhance customer satisfaction.
- Analytics and Insights: Analyze sales data to identify trends, opportunities, and areas for business development, providing actionable insights to inform sales strategies and improve sales performance.
- Sales Tools and Technologies: Manage and maintain sales tools and CRM systems to ensure accurate and up-to-date information, streamlining sales processes and improving sales efficiency.
- Team Management: Manage the team's sales forecasts and targets, providing guidance and support to ensure sales teams meet their objectives.
- Performance Metrics: Create sales performance metrics and KPIs to measure sales success, driving continuous improvement and optimization of sales processes.
- Customer Service: Deliver excellent customer service through continuous improvement, ensuring customer satisfaction and loyalty.
- Training and Development: Identify individual training needs and implement personal development plans to enhance sales team skills and performance.
- Team Collaboration: Develop a collaborative customer-focused team, fostering a culture of open communication, teamwork, and innovation.
Qualifications:
- Proven Experience: Proven experience in sales operations or a similar role, with a track record of optimizing sales processes and improving sales performance.
- Analytical Skills: Strong analytical skills with the ability to interpret complex data and provide actionable insights.
- CRM and Sales Analytics: Proficiency in CRM systems (ideally HubSpot) and sales analytics tools, with the ability to leverage data to drive sales growth and improvement.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.
- Organizational Skills: Strong organizational skills with attention to detail, ensuring accurate and timely completion of tasks and projects.
Why MasterMover:
- Competitive Compensation: Competitive salary (£55K-£70K DOE) and benefits package, reflecting the company's commitment to attracting and retaining top talent.
- Global Leadership: Opportunity to work with a global leader in material handling solutions, driving innovation and growth in a dynamic and fast-paced industry.
- Innovative Work Environment: Collaborative and innovative work environment, fostering a culture of creativity, experimentation, and continuous improvement.
- Professional Development: Professional development and career growth opportunities, enabling employees to grow and develop their skills and expertise.
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