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Senior Salesforce Developer

2 months ago

London, Greater London, United Kingdom Intercom Full time
Job Description

**About the Role**

We are seeking a highly skilled Senior Salesforce Developer to join our team at Intercom. As a Senior Salesforce Developer, you will be responsible for designing and implementing scalable and high-performance Salesforce solutions that align with business objectives and technical requirements.

Key Responsibilities:

  • Design and implement Salesforce solutions that meet business requirements and scalability needs.
  • Work closely with the Platform Architecture team to integrate Salesforce with other enterprise systems and third-party applications using RESTful and SOAP APIs.
  • Provide technical leadership and guidance to a team of Salesforce developers and consultants.
  • Mentor junior team members, conduct code reviews, and ensure adherence to Salesforce best practices and coding standards.
  • Troubleshoot and resolve issues related to Salesforce configuration, customization, and integrations.
  • Provide ongoing support and maintenance, including monitoring system performance and ensuring data integrity and security.
  • Create, refresh, and perform data loads into sandboxes as needed.

Requirements:

  • Extensive experience with Salesforce development, including Lightning Components, Apex, Visualforce, SOQL, and SOSL.
  • Proven track record of architecting and implementing complex Salesforce solutions that meet business requirements and scalability needs.
  • In-depth knowledge of Salesforce platform capabilities, including configuration, customization, security model, data model, and declarative automation tools.
  • Salesforce certifications such as Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent) are highly desirable.

Preferred Skills:

  • Proficiency in Salesforce customization, configuration, flows, Apex, Integration, and data management.
  • Experience with Salesforce Administration, including an emphasis on Sales Cloud.
  • Experience with 3rd party tools such as Outreach, LeanData, Clari, Gong, Zoominfo, Zuora, Stripe, Ironclad, Docusign, etc.
  • Experience in maintaining data hygiene of a CRM utilizing Data Loader and/or Demand Tools.

What We Offer:

  • Competitive salary and equity in a fast-growing start-up.
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
  • Regular compensation reviews - we reward great work.
  • Pension scheme & match up to 4%.
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom's Culture:

We value diversity and are committed to a policy of Equal Employment Opportunity. We believe that working in person helps us stay connected, collaborate easier, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.