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ICT Support Specialist

2 months ago

Colchester, Essex, United Kingdom Tradewind Recruitment Full time
Job Title: ICT Technician

We are seeking an experienced ICT Technician to join our team at a school in Colchester. The successful candidate will provide first/second line support to all users within the school and may be required to visit other school sites in the area.

Key Responsibilities:
  • Provide hardware and software technical support to staff and students
  • Manage technical support requests and organise responses in a timely manner
  • Create and maintain user accounts and permissions
  • Diagnose and solve basic network, software and hardware faults
  • Perform maintenance repairs and upgrades
  • Assist with maintenance and troubleshooting for classroom and communal areas
  • Install and set up equipment for events and performances
Requirements:
  • Experience in troubleshooting IT issues promptly
  • Eagerness to learn and increase knowledge
  • Good levels of communication and numeracy
  • Ability to meet and work to deadlines
  • High levels of accuracy and attention to detail
  • Positive approach and self-motivation

We offer a competitive salary and a range of benefits, including CPD courses and a supportive work environment. If you are interested in this exciting opportunity, please click apply today or contact Gary for more information.