Front Office Duty Manager

1 day ago


Canterbury, Kent, United Kingdom Hind Management Full time
{"title": "Front Office Duty Manager", "description": "About the Role

We are seeking an experienced Duty Manager to join our Front Office team at Sudima Kaikoura Hotel. As a key member of our hospitality team, you will be responsible for ensuring our guests receive exceptional service and a memorable experience.

Key Responsibilities
  • Plan and coordinate daily guest arrivals and departures
  • Ensure smooth and accurate check-in and check-out processes
  • Provide exceptional service to guests, exceeding their expectations
  • Handle guest issues and concerns in a professional and timely manner
  • Collaborate with other departments to ensure seamless operations
About You
  • Minimum 3 years' experience in a hotel reception environment
  • Strong communication and leadership skills
  • Ability to work under pressure and multitask
  • IT literate and accurate with attention to detail
What We Offer
  • Competitive hourly rate
  • Flexible shifts and opportunities for career growth
  • Discounts at our hotels, restaurants, and spas
  • Meals on duty, staff parking, and uniform provided
  • Excellent reward and recognition events

We value diversity and inclusion in our workplace and are committed to an equitable selection process.

", "lang_code": "en"}

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