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Regional Customer Service Representative
2 months ago
Job Title: Customer Service Advisor
Location: Remote
Working Arrangement:
Hybrid / Flexible WorkingBenefits:
- 25 days annual leave + 9 public holidays
- Opportunities for career development
- Supportive and dynamic work environment
We are working in partnership with a company committed to delivering high-quality end-to-end services to their customers.
Key Responsibilities:
- Take ownership of customer enquiries, ensuring they are resolved in a timely and satisfactory manner
- Deliver high levels of customer service both face-to-face and over the phone
- Tailor services to meet the unique needs of each customer
- Work towards set targets to ensure the highest standards of service
- Liaise with local stakeholders and key contacts to provide seamless support
Requirements:
- Proactive Individual: You take initiative and are driven to provide the best service possible
- Empathetic and Understanding: You are compassionate and skilled at working with vulnerable customers
- Attention to Detail: You ensure accuracy and thoroughness in all aspects of your work
- Customer Service Excellence: You consistently deliver high levels of customer service
- A team player: enthusiastic and interested in helping people
About Search:
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
