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Customer Service Checkout Representative
2 months ago
Job Title: Customer Service Checkout Representative
Location: Aberdeen
Company: 8Bit Studios
About Us:
8Bit Studios is a leading entertainment management firm recognized for its commitment to delivering high-quality products and unforgettable experiences. Our focus is on providing outstanding customer service and a smooth shopping journey. We are looking for a personable and efficient Customer Service Checkout Representative to become part of our team.
Role Overview:
If you have a passion for retail and customer engagement, the Customer Service Checkout Representative role at 8Bit Studios is for you. You will oversee the checkout process, manage transactions, and ensure that our customers have a delightful experience. Your contribution will be essential in maintaining efficient operations at the point of sale and providing exceptional service.
Key Responsibilities:
- Welcome customers as they arrive at the checkout area, delivering friendly and efficient assistance.
- Operate the cash register and process transactions accurately, including cash, credit, and digital payments.
- Scan and package items, ensuring careful handling of products.
- Keep the checkout area clean and well-organized.
- Address customer questions and resolve any issues or complaints in a prompt and professional manner.
- Assist with restocking and organizing merchandise as necessary.
- Adhere to company policies and procedures regarding sales, returns, and customer interactions.
- Support sales initiatives and promotional activities to enhance the customer experience.
- Work collaboratively with team members to ensure seamless store operations.
What We're Looking For:
- Prior experience in a retail or customer service position is preferred but not mandatory.
- Strong communication and interpersonal skills, with a friendly and approachable attitude.
- Excellent organizational abilities and attention to detail.
- Capability to handle transactions accurately and manage cash responsibly.
- Familiarity with retail software and point-of-sale systems is advantageous.
- Willingness to work various shifts, including evenings and weekends.
- A positive outlook, a team-oriented mindset, and a strong work ethic.
- A dedication to providing excellent customer service and enhancing the shopping experience.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and supportive environment.
- Hands-on experience in retail within the entertainment sector.
- A friendly and collaborative team atmosphere.
- Opportunities for growth and advancement within the company.
How to Apply:
To be considered for this position, please submit your CV and a cover letter outlining your interest and relevant experience.
