Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gregory. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communication: Develop and maintain strong relationships with customers through effective communication and issue resolution.
- Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
- Administrative Tasks: Process customer orders, manage customer data, and perform other administrative tasks as required.
- Team Collaboration: Work closely with internal teams to ensure seamless customer service and support.
Requirements:
- Experience: 1-2 years of experience in a customer service or related role.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in MS Office.
- Education: High school diploma or equivalent required.
What We Offer:
- Competitive Salary: $30,000 - $32,000 per year, depending on experience.
- Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career advancement and professional development.
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